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Casework
Casework
Adding cases
Associate a constituent with a case
Add a case by email
Add a case
Set a default due date and time for your cases
How to complete casework
Updating cases
The 'Update case' button
How to use due dates
Emailing council officers and departments
Tags
Categorise your cases with standard tags
Group cases with custom tags
Casework settings
View the most recent case updates