You don't always deal with individuals, sometimes you might need to contact an organisation or business. But even if you're contacting an individual in an organisation, a person's job title could make a difference to how you interact. 

Follow these instructions to customise a contact's type.

1. Click on a contact in the People tab, or add a new a contact.
2. Look for the Contact Type box.
3. Type in a word to describe that contact's type, e.g. Business, Police officer, Community leader, etc. Alternatively, pick a contact type from the list.
4. Scroll down and click the Update or Add Contact button.

You'll now be able to segment your address book by the contact type you've defined, and you can add as many contact types as you like. They'll always be available to you each time you add or edit a contact.