Due dates can help you stay on top of your casework, reminding you to revisit your casework frequently. Residents will expect to hear about your progress, and setting a default due date makes it easy to check in with them.

Follow these instructions to set a default due date and time for your casework.

  1. Log in to eCasework.
  2. In the top-right corner, click the arrow next to your name.
  3. Click Settings.
  4. Click SLA.
  5. Click the 'Change' button.
  6. Use the drop-downs to choose a default due date. We recommend 10 working days at the time the case was created.

  7. Click Save.

Want to receive a notification when cases are due? Click here to find out how!