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Set a default due date and time for your cases

Due dates can help you stay on top of your casework, reminding you to revisit your casework frequently. Residents will expect to hear about your progress, and setting a default due date makes it easy to check in with them.

Follow these instructions to set a default due date and time for your casework.

  1. Log in to eCasework.
  2. In the top-right corner, click the arrow next to your name.
  3. Click Settings.
  4. Click SLA.
  5. Click the 'Change' button.
  6. Use the drop-downs to choose a default due date. We recommend 10 working days at the time the case was created.
  7. Click Save.
A screenshot of eCasework showing the due date selection

Want to receive a notification when cases are due? Click here to find out how!