Due dates can help you stay on top of your casework, reminding you to revisit your casework frequently. Residents will expect to hear about your progress, and setting a default due date makes it easy to check in with them.
Follow these instructions to set a default due date and time for your casework.
- Log in to eCasework.
- In the top-right corner, click the arrow next to your name.
- Click Settings.
- Click SLA.
- Click the 'Change' button.
- Use the drop-downs to choose a default due date. We recommend 10 working days at the time the case was created.
- Click Save.
Want to receive a notification when cases are due? Click here to find out how!