We like to give people the chance to trial eCasework without having to worry about unwanted charges, which is why we don't take your card details when you sign up. If you're nearing the end of your free trial and want to subscribe to the service, follow the instructions below to add your card details.

  1. Log in to your eCasework account (https://ecasework.com/login).
  2. After you've logged in, click your name in the top-right corner.

  3. Click 'Settings'.

  4. Select 'Credit card details' from the menu on the left.

  5. Click 'Add'.

  6. A box will appear. Enter your card number, its expiry date, and the 3-digit CVC number from the signature strip on the back.

  7. Finally, click the 'Subscribe' button.

Your subscription starts on the date you signed up and the first 30 days are free, which means your first payment date is exactly 30 days after you signed up. Each subscription period lasts for 30 days (monthly) or 12 months (annual) and you can cancel whenever you like, but subscription is paid in advance. This means you'll need to cancel before your next payment date to avoid being charged accidentally.

Got a question about your payments and billing? Send an email to support@ecasework.com.