If a case has been raised by a constituent or other contact, you'll want to link them to the case. You can do this quickly while adding a case, by either choosing a contact you've added before or adding a new contact.
Choose a contact you've added before
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Click the Add Case button.
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Type in the box to find a contact you've added before.
Click the contact's name to add them.
Add a new contact
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Click the Add Case button.
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Click 'add a new constituent to associate with this case'.
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Enter the contact's details.
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Scroll down and click the 'Add constituent' button. This will add the constituent to your address book and associate them with the case.